Developing People, Building Leaders: Insights from Sarah Dawson
In this Leap Forward podcast episode, Sarah Dawson shares her journey from retail to leadership roles in the automotive industry. She highlights the importance of transferable skills like communication and coaching in helping managers shift from autocratic to consultative leadership. Sarah discusses how technology, like Zoom and Teams, enhances training, advocating for flexible, modular learning tailored to roles. Tune in for a dose of inspiration!
00:26
Sarah Dawson’s journey from retail to leadership in the automotive industry
01:50
Sarah shares her career path starting in retail and working at Marks & Spencer
05:30
Transition into the motor industry and discovering transferable skills
07:10
Coaching dealer principals and building trust in leadership
10:20
Challenges faced by dealership managers and how leadership styles have evolved
14:40
The shift from autocratic leadership to a coaching-based approach
16:40
How technology is changing training and coaching in the automotive sector
20:08
The benefits and challenges of online training in leadership development
24:23
The need for modular and flexible training for different dealership roles
29:10
The importance of continuous learning and adapting to industry changes
33:48
Overcoming resistance to training and proving its business value
36:55
Key challenges in the industry and how training can address them
40:38
Advice for newcomers entering the automotive sector
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