I'm Justin Cooke, and in this episode, the tables are turned. I'll be sharing my personal experience as the host and chairman of BridgeLT.

Gareth Thomas of Track Back, a former telemarketer turned tech entrepreneur, created a platform to fix huge gaps in automotive lead-management and customer experience.

Greg Pile, strategic leadership of Global ATS & Managing Director of Micro Nav, a company in the market of air traffic control simulation.

Catalina Schveninger, a veteran leader in the future of work, shares her insights into AI's dramatic disruption of the workforce.

A pioneering strategist at the intersection of technology and content, Fionnuala Duggan is a guest on the podcast.

Penny Weatherup unpacks her 18-year journey shaping Volkswagen’s people strategy through industry upheavals, from emissions scandals to digital transformation.

Recently retired automotive expert Linda Jackson offers a unique perspective on seismic shifts in the automotive world, from her start at Jaguar to her role as CEO of Citroen and Peugeot.

Winston Lee, Managing Director of ETI in Europe, dives into bridging the gap between original equipment manufacturers and the automotive aftermarket.

Rachel Kay, Chief Learning Officer at Learning People, discusses how current trends like AI are reshaping the workplace, emphasizing the vital role of critical thinking.

A seasoned investment banker at Ibis Capital, Rory Henson shares his journey from finance to shaping the edtech and media sectors, and offers insights on AI’s transformative role.

Learning and development innovator Rebecca Tisdale discusses how microlearning and gamified learning can transform even the most fast-paced industries.

Former trade minister Sir Conor Burns discusses how he turned personal and political setbacks into powerful comebacks, reflecting on resilience in public life and the evolution of global trade.

Matt Galvin, Managing Director of Polestar UK, shares his journey from car sales to leading a disruptive electric vehicle brand, discussing Polestar’s commitment to design and sustainability.

Ann Watson, CEO at Enginuity, discusses how the charity is addressing the critical engineering skills gap in the UK and shares innovative solutions like skills games and AI-powered training tools.

Founder of Marketing Delivery, Jeremy Evans reveals how his company evolved from a traditional marketing firm into a data-driven tech provider, helping dealers optimize customer engagement through automation and AI.

Commercial Training Manager at Scania, Paul Meadows delves into Scania's journey towards electrification and the vital role of human skills in a tech-driven future.

Global OEM Strategy Director at Keyloop, Jacqui Barker shares her extensive journey from launching car magazines to shaping IT integration and enhancing the car buying experience.

John Veichmanis, CEO of Carwow, shares the journey of building one of the world’s largest car review platforms, and how they help consumers and dealers navigate car purchases.

Harley-Davidson performance specialist Mikołaj Duh-Imbor discusses how technology, like advanced diagnostics and AI, is transforming the motorcycle industry.

Paul Lilly, Sales & Operations Director at MG Motor UK Ltd, shares his decades of experience spanning two-wheel and four-wheel industries and discusses the transformative power of brand connection and technology.

A leader transforming automotive retail through technology, Steve Ure discusses how listening to dealers led to the creation of eDynamix's online check-in system and how AI is reshaping the business.

Co-Founder and CEO of Jigcar, Elliott Perks discusses tech solutions for automotive transport, specifically how technology can provide solutions to common problems like lack of visibility and pricing issues.

Founder of Th!nk Academy Services, Lyn Howdon shares her expertise in automotive retention strategies, discussing how customer experience and technology drive loyalty in the industry.

Michelle Wells, VP of Global Marketing at Infomedia, discusses her journey in automotive tech. She shares how AI is reshaping customer experiences, what electrification means for aftersales, and why B2B marketing doesn’t have to be boring.

Robert Hazelwood, a 40-year veteran of the automotive industry, shares how dealerships are blending cutting-edge digital tools with personalized service. He also discusses how human connections still drive sales in an era of online retail.

Danny Bluestone, Director of Digital Transformation and Innovation at CACI Limited, discusses his journey through the evolution of digital innovation. He explores how he merges design, usability, and technology to build seamless, user-centric experiences.

Chris Roberts, Group MD of JC Automotive, takes us behind the scenes of his career, from starting in the industry to leading a major automotive group. He dives into electrification, streamlining operations, and how AI is reshaping the industry.

Allan Cook CBE, Chairman of the Henry Royce Institute, reflects on his journey as an engineer and shares insights on global collaboration, the rise of AI, and the need for long-term vision. He also highlights the critical role of empathy and interpersonal skills in leadership.

Graeme Potts, CEO of Eden Motor Group, discusses his journey and how he successfully steered his company through significant shifts, including the rise of electric vehicles. He also shares his leadership philosophy, emphasizing the importance of customer-focused service and flexibility.

Victor Valentin, VP of Sales and Customer Experience, explores his shift from engineering to sales. He discusses customer focus, data-driven strategies, and modern training methods like AI and microlearning, as well as market challenges like EV adoption.

Nancy Rignall, founder of Prospecting Dynamics, shares her journey from working at Ford to leading a business focused on customer retention. She offers insights on EV adoption, shifting consumer behavior, and the role of human connection in a tech-driven world.

Sarah Dawson shares her journey from retail to leadership roles in the automotive industry. She highlights the importance of transferable skills like communication and coaching and discusses how technology can enhance training.

Rebecca Martin shares her journey from graduate trainee to Director of a leading consultancy delivering leadership training. She offers her thoughts on leadership, career development, and navigating global markets.

Paul Jordan, the head of Secret Service, discusses how dealerships are becoming more customer-focused, driven by AI and video technology. He also explores the evolving dynamics between manufacturers, dealers, and consumers.

Simon Poole, Commercial Director at Citygate Automotive, discusses the importance of adaptability in a rapidly evolving industry, sharing insights into digital transformation, talent management, and the vital role of diversity.

Jack Allman, co-founder and CCO of Bumper, discusses the company's 'buy now, pay later' solutions for car repairs. He shares insights on tackling industry challenges, driving digital transformation, and the human element behind their technology.

Kerry, founder of Akeno LTD and an expert in business transformation, shares her insights on leveraging systems to enhance customer experience. She also discusses the critical role of empowered and knowledgeable teams in driving organizational change.

Tim Tozer, Chairman of the Board at Allianz UK, shares his journey from Leyland Cars to leading GM Vauxhall. He discusses turning businesses around, navigating global markets, and the evolution of the automotive sector, including the rise of Chinese manufacturers.

Peter Cottle, a veteran in automotive finance, shares his journey and insights on the evolution of car finance products. He also discusses the challenges and opportunities facing the industry today, including the impact of technology and regulatory pressures.

Guy Allman, a veteran in automotive retail, discusses how he revolutionized automotive training and consultancy and transformed service departments. He shares his thoughts on how digital learning could transform the future of automotive retail.

Russ Younghusband, Global Automotive Director of Getac, shares insights on the challenges and opportunities emerging from the digital transformation of the automotive industry. He discusses the integration of AI and the growing importance of data security.

Kim Lewington, a volunteer with Fly2Help aviation charity, discusses how mentorship can transform young lives. She shares success stories and her own journey into aviation, emphasizing how perseverance can overcome initial self-doubt.

In this episode of Leap Forward, Serena Joseph, a leading consultant in risk and compliance, shares how the regulatory landscape has evolved, with a focus on Consumer Duty and addressing the needs of Vulnerable Customers. She also discusses how technology like AI and gamified training can enhance efficiency.

Tony Campbell, CEO of the Motorcycle Industry Association, takes us on a journey through his career, from trainee manager to industry leader. He reflects on mastering every role, navigating the motorcycle market, and the importance of attracting young talent.

Daksh Gupta, Group CEO of Huws Gray and former CEO of Marshall, shares his insights on strategic choices that propelled his business to new heights. He also discusses the transition to a larger organization and the strategies that keep his company ahead of the curve.

A seasoned automotive professional, our guest shares his journey from mechanic to industry leader, highlighting the shift to modern technologies. He also discusses the significance of mentorship, continuous learning, and how businesses are adapting to the changing landscape through innovation in training.

Industry veteran Sarah Sillars explores the seismic shifts reshaping the automotive sector. She discusses how technology, AI, and digitalization are transforming the skills landscape, and the future of apprenticeships and diversity in the industry.

Jim Saker, a top influencer in the automotive industry, dives into a comprehensive discussion on the evolving dynamics of the automotive sector, touching on crucial topics such as electric vehicle (EV) technology and government regulations. He also shares insights on leadership in times of technological disruption.

Chris Mason, CEO of FISITA, discusses the cutting-edge advancements shaping the automotive industry's future. He explores the evolution from traditional automotive engineering to mobility technology, the role of AI and big data, and the shift towards electrification.

Steve Nash shares his extensive career journey, from a summer job to becoming a key figure at BMW for 26 years. Now the CEO of the IMI, he emphasizes the importance of professional standards, the industry's technological transformations, and the need for diversity to address the skills gap.

Ian Plummer, the Commercial Director at AutoTrader, explores how digital transformation is revolutionizing the way we buy and sell cars. He shares how AutoTrader uses data and AI to reshape the market and discusses challenges like EV affordability.